BCS, “The Chartered Institute for IT,” reports that David Cargil, council member for the Internet Telephone Service Providers Association, states that PBX is “probably the most simple, flexible model” of telephone communication for small businesses today. PBX certainly does have its advantages,...
Read Full StoryMany small businesses shut down for a week when the office goes on vacation. However, during this time, companies could be losing hundreds – perhaps thousands – of dollars in sales revenue. Thankfully, the latest innovations in voicemail allow businesses to continue to make money after hours or while on vacation...
Read Full StoryMany business managers both large and small may not be aware that sending and receiving a fax no longer requires the use of a fax machine. Thanks to fax to email capabilities, it can all be done with the click of a mouse. Staff members don’t need to waste paper and ink anymore by printing out a document and running it...
Read Full StoryVoicemail is often the first impression that one receives of a company. If the greeting is uninteresting or sounds less than top notch, it may deter business. To avoid coming across as sounding amateur, it is recommended for businesses to have their voicemail greeting recorded by a professional. Perhaps the most...
TMCNet reports that businesses can make their Smart phones even smarter by implementing unified messaging. Considering that most business professionals spend a large part of their work week on the road, that isn’t a bad idea. While unified messaging helps to organize office communication by consolidating voicemail to...
Most businesses likely overlook the potential of using their voicemail for automated ordering purposes. However, this mistake could be costing them thousands of dollars in lost revenue. Automated ordering allows businesses to set up shop 24 hours a day, so that they can continue to make money even when the physical doors of...
An article posted by ZDNet in 2002 stated that attorneys at a large Los Angeles law firm were using unified messaging to stay connected to important information via their Blackberry. Nearly a decade later, many attorneys still have yet to catch up with the technology. Any attorney can tell you that those that are in the...
Most people who have office jobs have three different places where they receive voicemail: the office phone, their cell phone and their home phone. Sometimes it can be difficult to keep up with it all considering the need to check multiple locations for messages. Thankfully, the latest innovations in voicemail service help to...
“Find me follow me” is often touted as one of the most beneficial aspects of business voicemail service today. Ten years ago, however, hardly anyone knew about this service that many businesses now find hard to live without. The feature allows businesses to set up their office phone service so that if a certain...
Just when you think things have hit their peak in communications, something new and interesting emerges. Enter emotive alert, one of the latest inventions created to assist with the screening of voicemail messages. Emotive alert is the innovation of Zynep Inanoglu and Ron Caneel of the Massachussetts Insititute of Technology....
Speaker, author and business executive coach Lenann McGookey Gardner outlined in a recent business advice article that picking up the phone to connect with a client — even if you have to leave a voicemail — is much more personal than writing them an email. The article, entitled “Reinventing Email and Phone...
When it comes to choosing voicemail for the office, it is wise to select a product that’s not going to take a lot of time and effort to install. Businesses that choose to purchase a voicemail system may find themselves putting in several hours before they get everything set up. Of course, the time spent depends on the...
A number of power companies across the country are utilizing toll free numbers as a tool for area residents to report power outages and to listen to recorded information regarding the progress of restoration. From large companies to small, independent companies, toll free numbers are a great tool to keep residents connected...