News

Executives Miss Calls the Majority of the Time: Voicemail a Necessity

Jul 17, 2011

A report from AT&T states that 70% of a business executive’s time is spent either in meetings or out of the office, and when they are at their desk, they often miss calls due to…

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The Problem with Paper Telephone Messages

Jul 16, 2011

Now that our society has voicemail, it leaves one to wonder how we ever properly ran an office with paper messages. You know, those little slips of paper that the receptionist left…

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The History of Unified Messaging

Jul 15, 2011

Unified messaging has been around for over 15 years; however, many businesses still have yet to catch up with modern technology. The concept of unified messaging was birthed by the company Octel in the 1990’s…

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Can Voicemail Help Increase Business Productivity?

Jul 14, 2011

Many business managers may not realize that one of the simplest ways to increase the productivity of their staff is to upgrade their office phone system. The latest innovations in…

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Business Voicemail Etiquette III: Leaving Messages

Jul 13, 2011

It is said that the average business professional listens to his voicemail with his finger hovering over the delete button. Therefore, in order to earn a callback, the voicemail message…

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Business Voicemail Etiquette II: Returning Calls

Jul 12, 2011

In order to ensure customer satisfaction, it is not only important how a business records their outgoing voicemail greeting, but also how they respond to incoming messages. It has been reported…

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Business Voicemail Etiquette I: Creating Professional Outgoing Greetings

Jul 11, 2011

One of the first impressions that potential clients have of your company is through your voicemail. If your greeting is half-hearted, outdated or just plain unprofessional, you’re not going to attract the…

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Reports: 60% of Phone Calls Go to Voicemail

Jul 10, 2011

Reports from those from those on the inside of the telecom industry state that even with new forms of communication developing on the market, 60% of phone calls still go…

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Using Voicemail as a Sales Tool

Jul 9, 2011

Many businesses may be losing much income because they fail to use their voicemail as a sales tool. Modern voicemail innovations allow for businesses both large and small to take full…

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Before there was Email, there was Voicemail

Jul 8, 2011

While email can’t necessarily be considered a recent invention anymore, since it has been in use for quite some time now, years before there was email, the communication tool of…

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