Online sources state that the unified messaging industry is expected to continue to climb, with revenues anticipated at reaching 2.3 billion by the year 2016. Interestingly, many businesses have yet to upgrade to this form of technology.

Unified messaging is the convergence of voicemail, fax and email all in one, so that businesses need only to check messages in a single location. It also provides flexibility in that messages can be received and reviewed from anywhere, including on one’s cell phone, if staff members within the business have mobile internet capabilities.

The essence of unified messaging is the increasingly popular voicemail to email and fax to email service. Businesses worldwide have been making the switch to this type of technology as it enables them to eliminate the need for office equipment, such as answering machines and fax machines. If the unified messaging product utilized is through a voicemail service, as opposed to a voicemail system, then there is absolutely no equipment to buy or install. (Voicemail systems entail purchasing office phone equipment and having an IT tech set eveything up for use.)

Users receive their voicemail messages in their email inbox in the form of an mp3 file, which can be saved to one’s desktop or other folder if desired, or they may be forwarded to other officer members with a note. Faxes arrive in the form of .pdf files and may also be saved to one’s computer, printed out, or may be forwarded to others.

Since the advantages of utilizing this type of technology far outweigh the traditional equipment that businesses have been using for years, many are upgrading their office communication to help their employees work more efficiently and productively. Most voicemail providers, including Voicemail Office, offer this feature standard with their services.

For more information about unified messaging and its benefits to small and large businesses alike, visit https://www.voicemailoffice.com