Colleges Upgrade Voicemail Systems

Many colleges utilize voicemail systems to help them organize their telephone and fax communications. A number of these colleges have been upgrading their voicemail systems in recent years, which had begun to wear out and even experience failures.

Century College in Minnesota recently implemented a new voicemail system after its previous system needed replacing, and stated that the new setup was “making users more productive by enabling them to access email, voicemail and other forms of data … using any of a broad range of devices.” The college also stated that the system “freed the equivalent of a full-time IT staff member for other projects.”

Manchester College also replaced its old system after it began to experience serious technical problems that interrupted the communications capability at the school. The college claimed to have saved approximately $150,000 in rewiring costs by replacing their old system.

While these two examples likely entail the purchase of equipment, many colleges, small businesses and organizations may benefit even more by signing up for voicemail service, as opposed to installing the equipment themselves. Hosted voicemail is becoming increasingly popular and allows users to take advantage of voicemail to email and fax to email capabilities, also known as unified messaging, at very low rates. If the business or organization uses virtual PBX, the service can also be programmed through a simple web-based dashboard to forward calls to an individual’s cell phone or home phone after hours, if desired. While smaller institutions can purchase service that includes 5-10 extensions, larger organizations can usually purchase packages that include up to 50 extensions in order to accomodate their needs.

This all makes communication very simple and effective, yet economical. And, as stated by the aforementioned colleges, organizations do not need to worry about wiring or even hiring an IT expert, which potentially saves the facility thousands of dollars.

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