Report Shows Majority Likes Shorter Voicemail Messages

A recent report based on survey results from Yap Inc. shows that Americans collectively spend approximately a billion hours a year listening to voicemail messages. It also reveals that the pet peeve of the majority is “listening to long and rambling messages” as most like their messages concise and to the point.

True, voicemail capability can sometimes leave the door open for individuals to divulge the entire contents of their discussion, rather than just asking for a callback with a brief mention of the nature of the call, or providing information about a matter in a few, short sentences. If the individual is expected to return the call, there is no need to explain everything in the message. Those that leave voicemail messages should be considerate of the recipient’s time and keep this in mind.

Yap’s survey results also showed that some individuals found it difficult at times to locate important voicemail messages that they had saved on their phone. Recent technological advancements in voicemail can quickly solve this issue, now that companies like offer voicemail plans that include free email delivery of messages as mp3 files. Therefore, users can simply save the messages that they wish to keep in special folders and/or give them certain filenames so that they can easily be retrieved later. Furthermore, an unlimited number of faxes can also be received via email through the same phone number, providing easy access to incoming documents, even when away from the office.

Yes, voicemail companies continue to incorporate new and convenient inventions into their services. The still-perfecting voicemail to text option is just one of the next big features on the horizon, which is helpful for those who need to immediately retrieve messages in environments where they are not able to listen.

For more information about how new advancements in voicemail services can revolutionize your small business phone usage, visit


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