Unified messaging has been around for over 15 years; however, many businesses still have yet to catch up with modern technology. The concept of unified messaging was birthed by the company Octel in the 1990’s…

Many business managers may not realize that one of the simplest ways to increase the productivity of their staff is to upgrade their office phone system. The latest innovations in…

It is said that the average business professional listens to his voicemail with his finger hovering over the delete button. Therefore, in order to earn a callback, the voicemail message…

In order to ensure customer satisfaction, it is not only important how a business records their outgoing voicemail greeting, but also how they respond to incoming messages. It has been reported…

One of the first impressions that potential clients have of your company is through your voicemail. If your greeting is half-hearted, outdated or just plain unprofessional, you’re not going to attract the…

Reports from those from those on the inside of the telecom industry state that even with new forms of communication developing on the market, 60% of phone calls still go…

Many businesses may be losing much income because they fail to use their voicemail as a sales tool. Modern voicemail innovations allow for businesses both large and small to take full…

While email can’t necessarily be considered a recent invention anymore, since it has been in use for quite some time now, years before there was email, the communication tool of…

The organization Community Action has been reaching out to residents of Washington County, Oregon for 45 years to help those that are struggling to make ends meet. Part of its…

In these tough economic times, many businesses are looking for ways to cut costs, keep expenses at a minimum and yet work more efficiently. One of the first places that…